Where we deliver
We ship to addresses inside Pakistan only. International orders are not available yet.
Delivery times
Most orders arrive in 2–5 working days after we dispatch them. Remote areas may take longer depending on the courier.
Shipping charges
Free delivery across Pakistan. Your checkout total shows product price only — no shipping or COD collection fee.
Cash on delivery (COD)
COD is available nationwide where offered at checkout. We confirm COD orders by phone or WhatsApp (+92 316 4003346) before dispatch. There is no extra COD collection fee.
Dispatch and tracking
After your order is confirmed and packed, we hand it to a courier and share the tracking number when available. You can also use Track order with your order number and checkout phone — no account required.
Failed delivery
Please keep your phone reachable. If a courier cannot complete delivery after reasonable attempts, the parcel may be returned. Contact us so we can help reschedule or adjust the address when possible.
Need help?
Email admin@lumoras.org, call or WhatsApp +92 316 4003346, use the Contact page, or track an order with your order number and checkout phone.